Organisational self‐assessment and the adoption of managerial innovations
International Journal of Productivity and Performance Management
ISSN: 1741-0401
Article publication date: 1 March 2005
Abstract
Purpose
This paper investigates manager's use of self‐assessment in diagnostic routines to assist organisations embarking on major organisational change involving the adoption of a managerial innovation.
Design/methodology/approach
The illustrative case focuses on the comparative adoption of two assessment tools set within a methodology developed via action research to improve the performance of new process development in the specialty chemical industry.
Findings
Features of the case context, such as prior commitment to the methodology, contribute to explaining managerial preferences for the non‐financial diagnostic tool over the financial one.
Practical implications
For practitioners the case illustrates how prior commitment can obscure rational considerations when faced with planning and implementing major change, particularly so when introducing managerial innovations. For academics the case study highlights the potential for fruitful research into the design and use of self‐assessment routines that precede or coincide with the adoption and implementation of such managerial innovations.
Originality/value
The paper focuses on self‐assessment routines constructed to aid chemical firms contemplating the adoption of a major managerial innovation; a methodology that entails a radical approach to designing and developing new manufacturing processes for chemical production.
Keywords
Citation
Burgess, T.F., Shaw, N.E. and de Mattos, C. (2005), "Organisational self‐assessment and the adoption of managerial innovations", International Journal of Productivity and Performance Management, Vol. 54 No. 2, pp. 98-112. https://doi.org/10.1108/17410400510576603
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited