Supported, service‐user led, computerised cognitive behavioural therapy (CCBT) self‐help clinics

Abstract

Purpose

Around the UK, a number of strategies are being employed to expand the availability and increase the accessibility of psychological treatments for anxiety and depression. Recommended interventions include supported self‐help programs based on CBT principles such as computerised cognitive behavioural therapies (CCBT) for mild‐to‐moderate depression, phobia, and panic. This paper seeks to describe innovative third sector, service‐user led CCBT clinics commissioned within Greater Manchester.

Design/methodology/approach

The paper describes how the project was initially set up, how the services are managed, how they work, and the impact of these services on the population they serve.

Findings

The CCBT clinic achieves a high throughput of service‐users, including more than one‐third accessing the service through self‐referral. Intake and outcome measures suggest that CCBT service users are representative of both the local population and those accessing increasing access to psychological therapies (IAPT) services for common mental health problems. For those engaging with the CCBT service, outcomes are equivalent to those reported in NHS‐based demonstration IAPT services. Service users highly value the service offered including the computer‐based programs and the support offered by paid and voluntary staff.

Practical implications

Roll out of this effective service model is recommended.

Originality/value

This paper has described a successful third‐sector, user‐led, CCBT self‐help clinic offering a Tier‐2 service for anxiety and depression that meets local needs. This will be of interest to service users, providers, and commissioners who want to develop similar services.

Citation

Cavanagh, K., Seccombe, N., Lidbetter, N. and Bunnell, D. (2011), "Supported, service‐user led, computerised cognitive behavioural therapy (CCBT) self‐help clinics", Journal of Public Mental Health, Vol. 10 No. 4, pp. 225-233. https://doi.org/10.1108/17465721111188241