Cultural intelligence (CQ) in MBA curricula

Abstract

Purpose

The purpose of this paper is to investigate the role of cultural intelligence in MBA curricula. Shaping global corporate culture that manifests itself in powerful‐shared values, group behavior, and persists despite changes in‐group membership is decisive to organizational performance. In turn, cultural intelligence (CQ), defined, as an individual's capability to function and manage effectively in culturally diverse settings, has recently emerged as a likely indicator of management ability and leadership potential.

Design/methodology/approach

The authors utilized the Cultural Intelligence Scale (CQS) – metacognitive, cognitive, motivational, and behavioral – to capture data from MBA students attending three universities in the USA.

Findings

These results, coupled with the open‐ended survey responses, suggest that in general the students have a firm understanding on why CQ is essential in an increasingly globalized business world, as well as a strong desire to interact with other cultures. However, although students appear highly motivated to study about other cultures, the results indicate that many of the MBA students lack an in‐depth knowledge of the values, beliefs, and practices of other cultures. Further, the data suggest that the most important attributes that increase an individual's CQ are international work experience, learning an additional language other than English, and/or obtaining an undergraduate degree from a foreign country.

Originality/value

This is the first empirical study to examine the role of cultural intelligence in MBA curricula.

Citation

Ahn, M.J. and Ettner, L. (2013), "Cultural intelligence (CQ) in MBA curricula", Multicultural Education & Technology Journal, Vol. 7 No. 1, pp. 4-16. https://doi.org/10.1108/17504971311312591