Information privacy concerns and e‐government: a research agenda

Abstract

Purpose

The purpose of this viewpoint is to identify the potential for future research on information privacy and e‐government.

Design/methodology/approach

Using a concise review of major privacy studies, the paper presents an overview of information privacy research in e‐government. Using privacy calculus, it proposes seven factors that have an impact on one's concern for information privacy (CFIP) when disclosing information to or completing a transaction with the government.

Findings

The model posits that seven factors – perceived internet privacy risk, collection, error, secondary use, improper access, reputation, and third party certificate – have a significant impact on CFIP.

Originality/value

This viewpoint provides a timely discussion on information privacy and e‐government. It also provides several suggestions for future research in this area. This viewpoint is a call for research on information privacy and e‐government.

Citation

Carter, L. and McBride, A. (2010), "Information privacy concerns and e‐government: a research agenda", Transforming Government: People, Process and Policy, Vol. 4 No. 1, pp. 10-13. https://doi.org/10.1108/17506161011028777