Selective licensing and resident satisfaction in social housing: a UK case study
International Journal of Law in the Built Environment
ISSN: 1756-1450
Article publication date: 6 July 2012
Abstract
Purpose
The purpose of this paper is to examine empirically the effects of selective licensing on an area of social depravation. The paper consciously focuses solely on the views and perspectives of the residents as opposed to that of the landlord or housing professional.
Design/methodology/approach
The paper is based on a series of structured qualitative interviews with a statistically significant percentage of residents in the given area.
Findings
The selective licence has had some limited but positive effects on the well‐being of the residents. Standards of property management and perceptions of anti‐social behaviour had also improved to a degree. It was clear, however, that many residents could not distinguish the selective licensing process from more generic local authority intervention. Many residents reported an increase in their “self‐esteem” due to the interventions of the local authority, however labelled.
Originality/value
The paper provides original data on the attitudes and perspectives of residents in an area of selective licensing. This is an area of current interest that has yet to receive sustained attention. Whilst centred on legislation in England and Wales its findings and discussion are relevant in other jurisdictions facing similar issues.
Keywords
Citation
Sidoli del Ceno, J. (2012), "Selective licensing and resident satisfaction in social housing: a UK case study", International Journal of Law in the Built Environment, Vol. 4 No. 2, pp. 126-139. https://doi.org/10.1108/17561451211242503
Publisher
:Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited