Using the Quick Scan Audit Methodology (QSAM) as a precursor towards successful Lean Six Sigma implementation

Abstract

Purpose

This paper seeks to propose the use of and analyses the effectiveness of a supply chain auditing methodology called Quick Scan (QS) as a precursor to the implementation of Lean Six Sigma (LSS) projects in small and medium manufacturing enterprises (SMEs). The purpose of this paper is to identify how effective the use of such an approach will be on an organization aiming to implement LSS. The effectiveness of QS Audit Methodology (QSAM) is measured in qualitative terms through its ability to assist LSS project teams in providing the required focus to develop correctly strategically aligned projects which ensure maximum benefits are obtained from LSS projects.

Design/methodology/approach

Through the development of a case study approach, the paper initially and briefly describes the results of the implementation of LSS projects into ten manufacturing SMEs. The paper then, through a case study, describes the implementation of the QSAM into the design, development and early stage implementation of an LSS project with an SME and analyses its effectiveness in being able to develop a more robust approach to planning, measuring and defining the early stages of LSS project implementation in companies.

Findings

The paper initially identifies that most LSS project champions identified the project definition stage as being particularly problematic since it was at this stage that future LSS success hinged. The paper then goes on to show how the effective development and implementation of QSAM into the front end of LSS project implementation brought benefit to a subject company and how the approach has led to improvements in project performance for that company.

Practical implications

The design, development and implementation of an effective QSAM/LSS approach provide a simple yet effective method to achieving improvements in systems performance. Whilst the authors accept that QSAM does not provide a panacea for project definition, the paper offers practicing process managers and engineers as well as industry‐focussed academics a strategic framework for increasing the likelihood of identifying strategically focussed projects for future LSS implementation.

Originality/value

The proposed QSAM/LSS strategy contributes to the existing knowledge based on supply chain and quality systems and subsequently disseminates this information in order to provide impetus, guidance and support towards increasing the development of companies in an attempt to move the UK manufacturing sector towards improved manufacturing performance.

Citation

Thomas, A. and Barton, R. (2011), "Using the Quick Scan Audit Methodology (QSAM) as a precursor towards successful Lean Six Sigma implementation", International Journal of Lean Six Sigma, Vol. 2 No. 1, pp. 41-54. https://doi.org/10.1108/20401461111119440