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Transforming design process in a “Giga” infrastructure project: case study in Australia

Liyaning Tang (The University of Newcastle, Newcastle, Australia)
Matt Stevens (Western Sydney University, Sydney, Australia)
Mary Hardie (Western Sydney University, Sydney, Australia)

Built Environment Project and Asset Management

ISSN: 2044-124X

Article publication date: 9 February 2021

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Abstract

Purpose

The purpose of this paper is to investigate and measure stakeholder engagement and interorganisational relationships involved in the project design process.

Design/methodology/approach

A mixed-methods design, which combined action study, focus group meetings and a survey with project stakeholders who were employees in this project to express their comments on current design processes in different sub-projects.

Findings

The transformation of the design process in the selected project can be categorised into three distinct areas: (1) people, (2) practices and (3) internal infrastructure. These three categories were a straightforward way to review, analyse and discuss this transformation. The findings revealed the major goals of the improvement process as summarised are reliability, efficiency and quality. Recommendations and future study directions were suggested by the end of the paper.

Research limitations/implications

Although the project selected in this research was limited to Australia, the results could be interpreted on the design process in many other construction projects with similar size all over the world.

Practical implications

This research was very practical, with all data collected from the project in Australia. It summarised the difficulties met in the project and provided methods for stakeholders and industry practitioners to improve the effectiveness and efficiency of the design process.

Originality/value

This research provided lessons learnt on the design process from a “Giga” project and provided sustainable methods to facilitate future projects into flexible and effective communication among stakeholders.

Keywords

Acknowledgements

Publisher’s note: The publisher of Built Environment Project and Asset Management has withdrawn the article ‘Transforming Design Process in a “Giga” Infrastructure Project: Case Study in Australia’ by Liyaning Tang, Matt Stevens, and Mary Hardie. The authors have brought it to our attention that there are concerns with the data used and sensitivities linked to the reporting of some of the information presented; no factual inaccuracies were noted, however. There was new leadership on the project at the time of the submittal process; these co-owners of the data did not give their permission for it to be used. The authors sincerely apologise to the readers.

This work was made possible by the research funding from LXRP Alliance (RFP 27030). Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the LXRP alliance. Acknowledged are also the participants in the study, as well as the editor and the anonymous reviewers for their valuable comments and suggestions.

Citation

Tang, L., Stevens, M. and Hardie, M. (2021), "Transforming design process in a “Giga” infrastructure project: case study in Australia", Built Environment Project and Asset Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/BEPAM-04-2020-0082

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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