Emotional exhaustion and turnover intention: Warning signs that firms must address

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Lack of social interaction at work can leave employees experiencing a sense of loneliness and alienation. Managers might help prevent these feelings escalating to emotional exhaustion and higher turnover intention with measures which serve to reduce the workload and stress of employees, while simultaneously increasing their autonomy and involvement in decision-making.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2022), "Emotional exhaustion and turnover intention: Warning signs that firms must address", Development and Learning in Organizations, Vol. 36 No. 3, pp. 34-36. https://doi.org/10.1108/DLO-01-2022-0017