Dealing with the robotic trainer: strategies for managing emotions

Abstract

Purpose

This paper explores the management of emotions and emotional challenges that human trainees face when interacting with a robot or a humanoid trainer.

Design/methodology/approach

This study draws on existing academic and grey literature on robot and humanoids-based training with algorithms, bots, and artificial intelligence (AI).

Findings

The study highlights the need for personalized feedback, clear communication, and the establishment of trust between the trainee and robotic trainer. The study discusses the strategies to manage emotions like anger, disgust, fear, happiness, sadness, and surprise that are experienced by human trainees.

Practical implications

The research provides an accessible summary of setting realistic expectations for the emotional experience of working with a robotic trainer to help manage expectations and reduce disappointment.

Originality/value

The managers in charge of implementing robotic training programs can provide education and resources to help individuals effectively manage emotions when working with a robotic trainer.

Citation

Khandelwal, K. and Upadhyay, A.K. (2023), "Dealing with the robotic trainer: strategies for managing emotions", Development and Learning in Organizations, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/DLO-02-2023-0039