Dealing with the robotic trainer: strategies for managing emotions
Abstract
Purpose
This paper explores the management of emotions and emotional challenges that human trainees face when interacting with a robot or a humanoid trainer.
Design/methodology/approach
This study draws on existing academic and grey literature on robot and humanoids-based training with algorithms, bots, and artificial intelligence (AI).
Findings
The study highlights the need for personalized feedback, clear communication, and the establishment of trust between the trainee and robotic trainer. The study discusses the strategies to manage emotions like anger, disgust, fear, happiness, sadness, and surprise that are experienced by human trainees.
Practical implications
The research provides an accessible summary of setting realistic expectations for the emotional experience of working with a robotic trainer to help manage expectations and reduce disappointment.
Originality/value
The managers in charge of implementing robotic training programs can provide education and resources to help individuals effectively manage emotions when working with a robotic trainer.
Keywords
Acknowledgements
Declaration of Conflicting Interests: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Citation
Khandelwal, K. and Upadhyay, A.K. (2023), "Dealing with the robotic trainer: strategies for managing emotions", Development and Learning in Organizations, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/DLO-02-2023-0039
Publisher
:Emerald Publishing Limited
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