The library and the academic resource center: Building and supporting programs, services and resources collaboratively at a new university

Abstract

Purpose

This paper aims to explore the library’s on-going relationship with the academic resource center (ARC), and how over the past two years, there have been new services and programs thriving as a result of this collaboration. The paper presents three case studies that demonstrate the library’s collaboration with the ARC and assesses the opportunities and challenges in working with this department in a new university.

Design/methodology/approach

The approach of this paper is to explore three case studies on how the library collaborated with the ARC in supporting students. The case studies explore the opportunities for partnerships in developing innovative services, programs and resources. Librarians are integral members of the ARC and are embedded in this community by providing support to the department as well.

Findings

The paper finds that collaborations between the library and the ARC are mutually beneficial: academic libraries may consider partnering with tutoring centers to create synergies in enhancing the students’ research experience. However, not all collaborative projects or programs are successful or repeatable in success. They are still opportunities to build and strengthen the relationship between the library and the ARC.

Originality/value

This paper presents three case studies on how the library works closely with the “Global Academic Fellows” (GAF) from the ARC. The GAFs work closely with faculty and librarians as they teach, tutor and collaborate with different university departments to create programs or initiatives that enrich the student experience and the university. Their roles have been instrumental in collaborating with the library to create innovative programs, events and support services throughout the two years since the university opened in 2013.

Citation

Pun, R. (2016), "The library and the academic resource center: Building and supporting programs, services and resources collaboratively at a new university", Digital Library Perspectives, Vol. 32 No. 1, pp. 31-40. https://doi.org/10.1108/DLP-07-2015-0008