Advanced
search

To read this content please select one of the options below:

Linking hotel environmental management initiatives and sustainable hotel performance through employees’ eco-friendly behaviour and environmental strategies: a moderated-mediated model

Shafique Ur Rehman (Research Institute of Business Analytics and Supply Chain Management, College of Management, Shenzhen University, Shenzhen, China)
Hamzah Elrehail (Department of Leadership and Organizational Development, Abu Dhabi School of Management, Abu Dhabi, United Arab Emirates and Faculty of Business and Economics, American University of Cyprus, Nicosia, Cyprus)
Dana Alshwayat (Faculty of Administrative and Financial Sciences, Business Administration Department, University of Petra, Amman, Jordan)
Blend Ibrahim (Department of Business, Faculty of Business, Istanbul Ticaret University, Istanbul, Turkey)
Rachid Alami (MBA Program, Canadian University Dubai, Dubai, United Arab Emirates)

European Business Review

ISSN: 0955-534X

Article publication date: 16 January 2023

Issue publication date: 13 February 2023

1082

Abstract

Purpose

The purpose and current research objective is to determine sustainable hotel performance through hotel environmental management initiatives (HEMI) with the mediating influence of employee’s’ eco-friendly behaviour (EEB), and to determine the moderating role of environmental strategies (ES) in the relationship between HEMI and EEB.

Design/methodology/approach

A total of 95 five-star hotels were contacted, with data collected from only 30 of them. The study used only 433 questionnaires for the final analysis with SPSS 25.0 and SmartPLS 3.2.8.

Findings

The results revealed that HEMI is positively associated with sustainable hotel performance and with EEB. EEB is positively associated with sustainable hotel performance. ES significantly influence EEB, and significantly strengthen the relationship between HMEI and EEB. EEB significantly mediates the relationship between HEMI and sustainable hotel performance.

Practical implications

The current research highlights a significant issue: how the management of the hotel industry uses HEMI, ES and EEB to improve sustainable performance. The study fills the gap in the literature and enables hotel management to concentrate on studying exogenous variables to increase sustainable performance.

Originality/value

The current research contributes to the body of knowledge by concentrating on factors that influence sustainable hotel performance. It examines HEMI influence on sustainable performance with moderating (ES) and mediating (EEB) effects, from the leans of natural resource-based view (RBV) theory.

Keywords

Citation

Rehman, S.U., Elrehail, H., Alshwayat, D., Ibrahim, B. and Alami, R. (2023), "Linking hotel environmental management initiatives and sustainable hotel performance through employees’ eco-friendly behaviour and environmental strategies: a moderated-mediated model", European Business Review, Vol. 35 No. 2, pp. 184-201. https://doi.org/10.1108/EBR-05-2022-0094

Publisher

:

Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

Related articles

Manage cookies

We’re listening — tell us what you think

Join us on our journey