Key performance indicators for hospital planning and construction: a systematic review and meta-analysis
Engineering, Construction and Architectural Management
ISSN: 0969-9988
Article publication date: 29 February 2024
Abstract
Purpose
The successful implementation of hospital projects (HPs) tends to confront sundry challenges in the planning and construction (P&C) phases due to their complexity and particularity. Employing key performance indicators (KPIs) facilitates the monitoring of HPs to advance their successful delivery. This study aims to comprehensively investigate the KPIs for hospital planning and construction (HPC).
Design/methodology/approach
The KPIs for HPC were identified through a systematic review. Then a comprehensive assessment of these KPIs was performed utilizing a meta-analysis method. In this process, basic statistical analysis, subgroup analysis, sensitive analysis and publication bias analysis were performed.
Findings
Results indicate that all 27 KPIs identified from the literature are significant for executing HPs in P&C phases. Also, some unconventional performance indicators are crucial for implementing HPs, such as “Project monitoring effectiveness” and “Industry innovation and synergy,” as their high significance is reflected in this study. Despite the fact that the findings of meta-analysis are more trustworthy than those of individual studies, a high heterogeneity still exists in the findings. It highlights the inherent uncertainty in the construction industry. Hence, this study applied subgroup analysis to explore the underlying factors causing the high level of heterogeneity and used sensitive analysis to assess the robustness of the findings.
Originality/value
There is no consensus among the prior studies on KPIs for HPC specifically and their degree of significance. Additionally, few reviews in this field have focused on the reliability of the results. This study comprehensively assesses the KPIs for HPC and explores the variability and robustness of the results, which provides a multi-dimensional perspective for practitioners and the research community to investigate the performance of HPs during the P&C stages.
Keywords
Acknowledgements
This study was funded by the Hong Kong Polytechnic University and the Research Grants Council (RGC) of the Hong Kong SAR (RGC General Research Fund: 15205421). It also constitutes part of a Ph.D. research project relevant to monitoring and benchmarking the performance of hospital construction projects. The authors acknowledge that this work may have a comparable background to other related studies that the authors may have been or may not have been published, but with a distinct scope, goals and findings. The authors would like to convey their heartfelt appreciation to the editor and anonymous reviewers for the valuable comments.
Citation
Liu, W., Chan, A.P.C., Chan, M.W., Darko, A. and Oppong, G.D. (2024), "Key performance indicators for hospital planning and construction: a systematic review and meta-analysis", Engineering, Construction and Architectural Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/ECAM-10-2023-1060
Publisher
:Emerald Publishing Limited
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