Flexible Working in the Hospitality Industry: Current Strategies and Future Potential
International Journal of Contemporary Hospitality Management
ISSN: 0959-6119
Article publication date: 1 January 1989
Abstract
Interest in flexible working methods is increasing in the hospitality industry but to date there is little research evidence of current practice or potential. The range of methods available to the hospitality manager is reviewed and the major benefits and problems arising from the adoption of particular approaches identified. The findings are reported of a survey into current practice in the hotel industry and the extent of functional flexibility, numerical flexibility, pay flexibility and distancing approaches. Issues affecting the implementation of flexible working are discussed with special reference to the housekeeping area. It is concluded that companies must clarify their objectives in adopting flexible working if they are to make appropriate decisions about the methods they wish to pursue.
Keywords
Citation
Lockwood, A. and Guerrier, Y. (1989), "Flexible Working in the Hospitality Industry: Current Strategies and Future Potential", International Journal of Contemporary Hospitality Management, Vol. 1 No. 1. https://doi.org/10.1108/EUM0000000001661
Publisher
:MCB UP Ltd
Copyright © 1989, MCB UP Limited