Attaining new levels

Abstract

Reports on the production, by the British Standards Institution, of two new standards which are closely linked to the ever‐popular BS 5750. Looks at the standards and sets the scene with an overview of BSI′s plans for the future. Emphasizes that the customer and member is king, also the need to become user‐friendly. Concludes by reporting that the best way forward is to produce a single generic standard which has all the necessary elements and which is supported by specific guidance notes relevant to different people. Asserts that BSI will be the first standards body to do so.

Citation

Williams, M. (1993), "Attaining new levels", The TQM Magazine, Vol. 5 No. 2. https://doi.org/10.1108/EUM0000000003062