In response to globalization: what we can learn from the Telstra experience

Abstract

The aims of this article are threefold. It first examines the initiatives taken by Australian governments to deregulate the telecommunications industry as a means to increase its capability to encounter the intensification of international competition. Then it moves to explore the strategies adopted by the management in that industry to subdue the possible resistance from the unions. Last, it investigates the reactions from the unions and elaborates how they maintained membership support without having any success in preventing job cuts.

Citation

Chu, J. (2001), "In response to globalization: what we can learn from the Telstra experience", International Journal of Manpower, Vol. 22 No. 4, pp. 366-379. https://doi.org/10.1108/EUM0000000005573