Payment on delivery ‐ Recognising constituency service as political marketing

Abstract

The notion that political marketing occurs only during formal campaign periods is discarded in the political marketing literature. Political campaigns, rather than being periodic, are “permanent”. Accordingly, the attention of political marketers must increasingly turn to the analysis of how and when politicians serve their communities or constituencies. Indeed, the kinds of services commonly associated with political influence and constituency activity indicate a convergence of politics and public sector service provision. In this essay, the nature and effects of constituency‐focused service delivery are examined as an integral part of political marketing.

Citation

Butler, P. and Collins, N. (2001), "Payment on delivery ‐ Recognising constituency service as political marketing", European Journal of Marketing, Vol. 35 No. 9/10, pp. 1026-1037. https://doi.org/10.1108/EUM0000000005956