Effective knowledge management boosts virtual teams: When the relevant ICT is in place, it’s over to HR managers to make them work

Abstract

Purpose

Describes the role of human-resource management (HRM) in ensuring effective knowledge management in virtual teams.

Design/methodology/approach

Explains how the various policies and processes designed and implemented by the HRM enable virtual teams to manage knowledge effectively and thereby provide a competitive advantage to an organization.

Findings

Highlights how developments in information technology have made virtual teams more common.

Practical implications

Advances the view that appropriate recruitment, induction, training and appraisal processes are needed to ensure effective knowledge management in virtual teams.

Social implications

Reveals that virtual teams are increasingly common across a wide range of industries and sectors and so their effective management is growing in importance.

Originality/value

Provides insights into how the challenge of managing knowledge in virtual teams can be overcome by suitably designed and implemented HRM practices.

Citation

Pathak, A.A. (2015), "Effective knowledge management boosts virtual teams: When the relevant ICT is in place, it’s over to HR managers to make them work", Human Resource Management International Digest, Vol. 23 No. 3, pp. 26-28. https://doi.org/10.1108/HRMID-03-2015-0048