Coaching the coaches: A development program in a Hong Kong organization

Abstract

Purpose

Reports on a case study of a 15-month coaching-development program in a Hong Kong-based organization. This paper outlines the purpose, processes and outcomes of the program.

Design/methodology/approach

Draws on the material obtained from internal coaches through structured interviews and focus groups that were held throughout the program.

Findings

Reveals that the internal coaches reported that the coaching program improved their skills and enhanced their capacity to help others and develop managerial talent in the organization.

Practical implications

Advances the view that a well-designed, long-term and continuously monitored coaching program using an external moderator/facilitating coach can develop professional managerial and leadership skills and support talent management.

Originality/value

Describes a coaching-development program that has the potential to be applied in organizations that face talent-management and recruitment problems.

Citation

Chan, J. and Burgess, J. (2015), "Coaching the coaches: A development program in a Hong Kong organization", Human Resource Management International Digest, Vol. 23 No. 6, pp. 30-33. https://doi.org/10.1108/HRMID-06-2015-0098