Organizational change and uncertainty: The mediating and moderating effects of emotional intelligence and gender on work outcomes

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Changing market demands require organizations to change and adapt accordingly and rapidly. This put extra strains and stressors on employees, and brings perceived change-related uncertainty. A high level of emotional intelligence helps to mitigate the effects of change and uncertainty, and improves work outcomes such as performance and satisfaction. Research shows that women have higher levels of emotional intelligence than men. Increasing representation of women in the workplace could help reduce the pressure on men as the traditional breadwinners, and would help increase emotional intelligence throughout the company, which would help reduce the negative effects of change on work outcomes.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2020), "Organizational change and uncertainty: The mediating and moderating effects of emotional intelligence and gender on work outcomes", Human Resource Management International Digest, Vol. 28 No. 2, pp. 15-17. https://doi.org/10.1108/HRMID-10-2019-0237