Investigating technology and organizational performance of private higher learning institutions in Malaysia
International Journal of Information and Learning Technology
ISSN: 2056-4880
Article publication date: 29 August 2019
Issue publication date: 17 September 2019
Abstract
Purpose
The purpose of this paper is to investigate the influence of technology on organizational performance of private higher learning institutions (HLIs) in Malaysia and to determine the area of focus for private HLIs in Malaysia.
Design/methodology/approach
Data collection was carried out over two months through an online self-administered questionnaire and yielded 155 samples. Subsequently, the partial least squares structural equation modeling (PLS-SEM) was used to test the reflective measurement model and the structural model for validity, reliability and hypotheses, respectively.
Findings
This paper discovered that between the two constructs of technology tested (technology management and technology usage), only technology management influenced organizational performance.
Originality/value
As Industry 4.0 is disrupting the existing business environment, inquiring into the influence of technology is of critical importance for the organizational performance of private HLIs in Malaysia. This paper provides a different perspective of how technology affects the overall organizational performance of private HLIs which differs from past studies which focused more on the effects of technology on individuals such as teachers/instructors and learners.
Keywords
Citation
Chan Ie Lyn, J. and Muthuveloo, R. (2019), "Investigating technology and organizational performance of private higher learning institutions in Malaysia", International Journal of Information and Learning Technology, Vol. 36 No. 5, pp. 453-466. https://doi.org/10.1108/IJILT-02-2019-0015
Publisher
:Emerald Publishing Limited
Copyright © 2019, Emerald Publishing Limited