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Exploring the role of ChatGPT in higher education: opportunities, challenges and ethical considerations

Ali Zeb (Faculty of Business, Multimedia University, Melaka, Malaysia)
Rafid Ullah (Department of Business Management, Karakoram International University, Hunza Campus, Gilgit, Pakistan)
Rehmat Karim (Department of Tourism and Hospitality Management, Karakoram International University, Hunza Campus, Gilgit, Pakistan)

International Journal of Information and Learning Technology

ISSN: 2056-4880

Article publication date: 22 January 2024

Issue publication date: 30 January 2024

891

Abstract

Purpose

This paper aims to examine the opportunities and challenges of using ChatGPT in higher education. Furthermore, it is also discuss the potential risks and plunders of these tools.

Design/methodology/approach

The paper discuss the use of artificial intelligence (AI) in academia and explores the opportunities and challenges of using ChatGPT in higher education. It also highlights the difficulties of detecting and preventing academic dishonesty and suggests strategies that universities can adopt to ensure ethical and useful use of these tools.

Findings

The paper concludes that while the use of AI tools, ChatGPT in higher education presents both opportunities and challenges. The universities can effectively address these concerns by taking a proactive and ethical approach to the use of these tools. This paper further suggests that universities should develop policies and procedures, provide training and support, to detect and prevent cheating intentions.

Originality/value

The paper provides insights into the opportunities and challenges of using ChatGPT in higher education, as well as strategies for addressing concerns related to academic dishonesty. The paper further adds importance to the discussion on the ethical and responsible use of AI tools in higher education.

Keywords

Acknowledgements

Since submission of this article, the following author(s) have updated their affiliation(s): Ali Zeb is at the Department of Business Management, Karakoram International University, Hunza Campus, Gilgit, Pakistan and Rafid Ullah is at the Faculty of Business, Multimedia University, Melaka, Malaysia.

Citation

Zeb, A., Ullah, R. and Karim, R. (2024), "Exploring the role of ChatGPT in higher education: opportunities, challenges and ethical considerations", International Journal of Information and Learning Technology, Vol. 41 No. 1, pp. 99-111. https://doi.org/10.1108/IJILT-04-2023-0046

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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