Implementing success management on government-to-government projects: an integrated perspective with the PMBOK guide
International Journal of Managing Projects in Business
ISSN: 1753-8378
Article publication date: 29 January 2024
Issue publication date: 7 February 2024
Abstract
Purpose
As in the private sector, public organizational information systems (IS) development is commonly carried out through projects. One of the alternatives followed by governmental organizations to perform their projects is outsourcing (by hiring other public institutions that have expertise in the IS area of the projects to be developed). However, limited research has been conducted on project success regarding these government-to-government (G2G) contexts. Since achieving success is crucial for public management, this paper proposes a model for Success Management of IS projects in G2G context.
Design/methodology/approach
The research method was design science research (DSR). In the evaluation step of the DSR, IS projects in a G2G environment were the object of case studies.
Findings
This work presents in detail how Success Management activities can be integrated into the processes and process groups of the Project Management Institute's project management guide. The authors also suggest tools and techniques to be used in each Success Management activity.
Practical implications
Managing success, particularly addressing success criteria and success factors, can help managers focus their efforts on what will really impact the success of a project. In the context of IS projects in G2G contexts, this contributes to decreasing waste and increasing the chances of providing better services to citizens.
Originality/value
This work contributes to theory by providing a new model for IS G2G projects that integrates Success Management and project management processes.
Keywords
Acknowledgements
The authors would like to thank all organizations and, in name of the Jaime Trevizan, all individual interviewees involved in the study.
Citation
Takagi, N., Varajão, J. and Ventura, T. (2024), "Implementing success management on government-to-government projects: an integrated perspective with the PMBOK guide", International Journal of Managing Projects in Business, Vol. 17 No. 1, pp. 153-171. https://doi.org/10.1108/IJMPB-06-2023-0143
Publisher
:Emerald Publishing Limited
Copyright © 2024, Emerald Publishing Limited