Association between mass collaboration and knowledge management: a case ofJordan companies
International Journal of Organizational Analysis
ISSN: 1934-8835
Article publication date: 3 September 2021
Issue publication date: 26 May 2023
Abstract
Purpose
The key purpose of this research paper was to identify the association between mass collaboration and knowledge management in the context of Jordanian companies. Apart from that, this study also aims to examine the moderating effect of trust and leadership on the association between mass collaboration and knowledge management.
Design/methodology/approach
In this study, the researcher has followed theprimary quantitative method. For data collection, the researcher has conducted a survey questionnaire, whereas the sample was based on 323 participants from the manufacturing sector of Jordan specifically for data analysis; the technique of structural equation modeling was implemented.
Findings
All the independent variables, including organizational structure, adoptedtechnologies in mass collaboration and collaborative learning techniques, have a significantimpact on knowledge management and leadership. Moreover, leadership was also found to be significantly moderating the association between adopted technologies in mass collaboration and knowledge management. Similarly, trust also significantly moderates the association of organizational structure and adopted technologies in mass collaboration significantly with knowledge management.
Research limitations/implications
All study respondents were from Jordan, which might limit the generalizability of the findings. The researchers also invited for more researchers in the incorporation of the time sequence in the proposed causal relations and in the organization level through which mass collaboration and knowledge management.
Originality/value
This study promises to make a valuable contribution to the existing literature, as there was a lack of evidence in the previous studies regarding the impact of mass collaboration on knowledge management within the context of Jordan.
Keywords
Citation
Riyadh, H.A., Khrais, L.T., Alfaiza, S.A. and Sultan, A.A. (2023), "Association between mass collaboration and knowledge management: a case ofJordan companies", International Journal of Organizational Analysis, Vol. 31 No. 4, pp. 973-987. https://doi.org/10.1108/IJOA-08-2021-2893
Publisher
:Emerald Publishing Limited
Copyright © 2021, Emerald Publishing Limited