Dynamic framework of performance assessment for startups
International Journal of Productivity and Performance Management
ISSN: 1741-0401
Article publication date: 23 March 2021
Issue publication date: 16 August 2022
Abstract
Purpose
The purpose of this paper is to develop a performance evaluation framework designed exclusively to look at startups' reality.
Design/methodology/approach
This paper is exclusively theoretical, however, with the application of the Delphi method. For the application of this method, the framework was transformed in a questionnaire with closed- and open-ended questions, which is applied to 12 experts in this theme. A pre-test of the instrument was carried out, and the analysis was developed by sum.
Findings
As a result, the framework presents a cyclic format, encompassing the strategy, goal, modules, indicators, actions and evaluation of the performance assessment method, using a spiral format, and assigning the time variable.
Research limitations/implications
This research contributes for the advance of performance assessment methods that consider organizations' life cycle and for the assessment of startups, for presenting an exclusive tool in this context.
Practical implications
The results can contribute as a potential management tool with an integrative, recursive and continuous character. It has the potential to imply the behavior and capabilities of managers, given their difficulties in managing their business.
Originality/value
As originality of the work, the use of the organization life cycle stands out to compose a performance evaluation process, which has not yet been addressed in the performance literature.
Keywords
Acknowledgements
The authors would like to thank the Brazilian funding agencies, CAPES, CNPq and FAPESP. The authors also would like to thank the editors of the Journal and their reviewers, who contributed to the improvement of this article.
Citation
Antunes, L.G.R., Vasconcelos, F.F., Oliveira, C.M.d. and Corrêa, H.L. (2022), "Dynamic framework of performance assessment for startups", International Journal of Productivity and Performance Management, Vol. 71 No. 7, pp. 2723-2742. https://doi.org/10.1108/IJPPM-07-2020-0382
Publisher
:Emerald Publishing Limited
Copyright © 2021, Emerald Publishing Limited