The true motives behind the adoption of QLASSIC-CIS 7: 2006: As a quality assurance initiative in construction industry

Abstract

Purpose

The purpose of this paper is to investigate contractors’ awareness level and adoption of QLASSIC assessment system in construction industry and to identify the variables that influenced the adoption of QLASSIC assessment system.

Design/methodology/approach

Quantitative research method was adopted in order to test the above issues. The questionnaire composed for two parts: awareness and adoption of QLASSIC system; and the factors that influenced the adoption of QLASSIC system. Those contractors who registered under grade 6 and 7 are the scope of respondents in this study.

Findings

The adoption of QLASSIC assessment is not significantly affected by the awareness whereas the motivations and barrier factors do. It was discovered that the contractors perception on QLASSIC adoption are basically due to the significant factors; the internal motivations and barrier. The major influencing factors are internal motivation factors, external motivation factors and barrier factors.

Originality/value

This study reveals the true motives behind the adoption of QLASSIC assessment in the construction industry, where this finding significantly contributes to the understanding of contractors’ perception on this quality assurance program for the construction industry.

Citation

Kam, K.J. and Abdul Hamid, A.H. (2015), "The true motives behind the adoption of QLASSIC-CIS 7: 2006: As a quality assurance initiative in construction industry", International Journal of Quality & Reliability Management, Vol. 32 No. 6, pp. 603-616. https://doi.org/10.1108/IJQRM-07-2013-0108