Utilizing Kaizen process and DFSS methodology for new product development

Abstract

Purpose

The purpose of this paper is to propose a new framework for early design stage utilizing the benefits of Kaizen events, and Design for Six Sigma (DFSS) methodology. To gain a better understanding of the proposed method, a case study of a diesel engine development was presented where the proposed methodology was followed.

Design/methodology/approach

This paper proposes a hybrid Kaizen DFSS methodology consisting of four Kaizen milestone events with pre-work preceding these events. The events are in line with the four phases of DFSS methodology (define, characterize, optimize, and verify).

Findings

In order for the proposed method to succeed, few key enablers should be available such as management buy-in and support, effective resources utilization, and proper planning. However, this methodology should be utilized for key projects where criticality is high and deadlines are nearby.

Practical implications

As proved by two projects, one of them is presented in this paper; the use of the proposed methodology is effective and can bring significant positive changes to an organization.

Originality/value

Although Kaizen is an old and well-known process, it is to the best of the author’s knowledge that Kaizen has not been utilized in the early design stages of new product development projects. In this paper, a hybrid methodology combining traditional DFSS systematic approach conducted using Kaizen improvement events is proposed and supported by a real-life case study.

Citation

Awad, M. and Shanshal, Y.A. (2017), "Utilizing Kaizen process and DFSS methodology for new product development", International Journal of Quality & Reliability Management, Vol. 34 No. 3, pp. 378-394. https://doi.org/10.1108/IJQRM-09-2014-0139