RETRACTED: Analysis of legal framework solutions to protect retail consumers
International Journal of Retail & Distribution Management
ISSN: 0959-0552
Article publication date: 18 May 2023
Retraction notice
The publisher of the International Journal of Retail & Distribution Management wishes to retract the following article, Ge, X. (2023), “Analysis of legal framework solutions to protect retail consumers”, International Journal of Retail ' Distribution Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJRDM-02-2023-0055
It has come to the attention of the publisher that there are concerns with the handling and peer review of these articles, which were submitted to the special issue “Recent trends and advances of information application use in retail, distribution and e-commerce: Marketing and management opportunities, challenges and solutions”. This special issue has now been cancelled. As a result of these concerns, the articles’ findings cannot be relied upon. As trust in the content is central to the integrity of the publication process, the Editor and Publisher have taken the decision to retract all of the articles within this special issue (listed above). The journal has not been able to confirm whether the authors were aware of this attempted manipulation of the publication process. The journal is committed to correcting the scientific record and will fully cooperate with any institutional investigations into this matter. The authors have been informed of this decision. The authors would like it to be noted that they are not in agreement with this retraction. This decision is in accordance with Emerald’s publishing ethics and the COPE guidelines on retractions. The publisher of the journal sincerely apologizes to the readers and authors, who were not found to be involved in any malpractice.
Abstract
Purpose
This article analyses the existing retail and distribution legal framework in which Internet companies operate, focusing on data breaches and other issues of relevance to these companies. In order to identify who should be responsible for the largest share of improving people's quality of life, this study takes into account the perspectives of both consumers and businesses (or service provider). The author states that where there is a high probability of a security or privacy breach and the customer suffers moderate to severe damage, the burden of proof may shift to the corporation. However, the customer's obligation is conditioned by factors such as the customer's risk tolerance, the customer's losses and the efficiency of the security investment.
Design/methodology/approach
The author suggests that the decentralized nature of blockchain, information sharing, immutability and smart contracting capabilities have the potential to disrupt established business models and social norms. Challenges related to trust, customs oversight and payments are discussed, as well as the process of creating the framework for electronic commerce. As part of this research, the author has taken into consideration the increasing popularity of Internet shopping.
Findings
The author demonstrates that due to the worldwide reach of the internet and the fast advancement of computer technology, the economies of the globe have grown increasingly linked. Even though e-commerce has been growing rapidly in recent years due to innovations in both technology and international retail and distribution forms, it still confronts a number of challenges.
Research limitations/implications
In e-commerce that makes use of blockchain technology, there are significant costs associated with transferring data formats, a lack of consensus and limited emissivity in the flow of law and information. Reduced costs and associated negative externalities would be tremendously beneficial for both private enterprise and forward-thinking public policy.
Practical implications
This paper examines the potential liability concerns that may arise in the context of electronic transactions should a breach of security or privacy occur, as the author shows from a practical standpoint. Computers, mobile devices, tablets, sensors, smart meters and even autos are just some of the many channels via which data may be sent. It is conceivable for data flows in e-commerce, cloud and the Internet of Things to follow a regular pattern. This may endanger the confidentiality or security of the data. These have evolved into a significant barrier that web stores must overcome.
Originality/value
The author argues that resolving disputes related to the processing of electronic transactions is crucial to the growth of e-commerce businesses since customer happiness is directly correlated with business success.
Keywords
Acknowledgements
This research was supported by the youth project of National Social Science Foundation of China (Grant No. 17CFX032).
Citation
Ge, X. (2023), "RETRACTED: Analysis of legal framework solutions to protect retail consumers", International Journal of Retail & Distribution Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJRDM-02-2023-0055
Publisher
:Emerald Publishing Limited
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