Reconfiguring a hierarchical supply chain model under pandemic using text mining and social media analysis
Industrial Management & Data Systems
ISSN: 0263-5577
Article publication date: 20 January 2022
Issue publication date: 15 March 2022
Abstract
Purpose
This study is to reconfigure a hierarchical supply chain model utilizing databases and text files to understand future pathways due to COVID-19 pandemic has had a bullwhip effect, disrupting the global supply chain, and a mechanism is needed to address this disruptive event under pandemic uncertainties.
Design/methodology/approach
To address this mechanism, this study employs bibliometric analysis and text mining to reconfigure a hierarchical supply chain model under pandemic conditions and associates it with social media to conduct an intuitive visual analysis.
Findings
The current academic concerns are related to an overconcentration on risk management and a data-driven approach, generating an enormous gap between the concerns of academics and those of the public. The evidence shows that for both countries with outstanding performance and those that need improvement, the efficiency in terms of preventing the spread of the pandemic should be promoted.
Originality/value
This study contributes to (1) reconfiguring a hierarchical supply chain model under pandemic uncertainties and (2) bridging theory and practice by offering comparable interrelated attributes to guide post-COVID-19 strategies in the supply chain. The findings are that the supply management approach and big data are attributes that involve the concerns of world public and academics under pandemic uncertainties.
Keywords
Acknowledgements
This study is supported by the Ministry of Science and Technology, Taiwan under grant number 109-2222-E-011-012.
Citation
Wu, K.J., Bin, Y., Ren, M., Tseng, M.-L., Wang, Q. and Chiu, A.S.F. (2022), "Reconfiguring a hierarchical supply chain model under pandemic using text mining and social media analysis", Industrial Management & Data Systems, Vol. 122 No. 3, pp. 622-644. https://doi.org/10.1108/IMDS-06-2021-0358
Publisher
:Emerald Publishing Limited
Copyright © 2021, Emerald Publishing Limited