An investigation into the determinants of blended leaning satisfaction from EFL learners’ perspective
Interactive Technology and Smart Education
ISSN: 1741-5659
Article publication date: 26 February 2021
Issue publication date: 19 May 2021
Abstract
Purpose
The purpose of this paper is to investigate factors influencing English as foreign language (EFL) learners’ satisfaction using learning management systems (LMS) in blended learning.
Design/methodology/approach
This study conducted a survey method among 164 intermediate EFL learners of Safir Language Academy in Iran. Survey data were analyzed using the partial least squares (PLS) method, while Smart PLS was used to test the hypotheses and to validate the proposed model.
Findings
The results indicated that teaching presence, cognitive presence, information quality and system quality affect satisfaction of blended learning. However, there is not a significant relationship between social presence and learners’ satisfaction in blended learning using LMS.
Research limitations/implications
This study proposes a comprehensive model which has been developed using the indicators of community of inquiry model, system quality and information quality to contribute to our understanding of key factors impacting EFL learners’ satisfaction.
Originality/value
The outcome will help academic institutions to provide effective English-medium instruction for the enhancement of EFL learners’ satisfaction and a basis for factors influencing EFL learners’ satisfaction in blended learning.
Keywords
Acknowledgements
The authors would like to thank anonymous reviewers and those who aided in ensuring the high quality of this paper through the review process.
Citation
Mirabolghasemi, M., Shasti, R. and Hosseinikhah Choshaly, S. (2021), "An investigation into the determinants of blended leaning satisfaction from EFL learners’ perspective", Interactive Technology and Smart Education, Vol. 18 No. 1, pp. 69-84. https://doi.org/10.1108/ITSE-07-2020-0117
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited