The perception of job insecurity and organizational citizenship behavior during COVID-19: the moderating roles of positive psychological capital and grit
Journal of Asia Business Studies
ISSN: 1558-7894
Article publication date: 22 March 2023
Issue publication date: 1 November 2023
Abstract
Purpose
In light of COVID-19 and its subsequent disruptions, along with simultaneous changes and transformations taking place, job insecurity (JI) is significantly heightened among employees. This study aims to analyze how JI influences employees’ organizational citizenship behaviors (OCBs) and whether positive psychological capital (PsyCap) and grit moderate this relationship.
Design/methodology/approach
To test the study hypotheses, data was gathered during COVID-19 via convenience sampling. The collected data was analyzed using the Statistical Package for the Social Sciences software and Excel MegaStat.
Findings
The empirical data shows that qualitative JI has a negative relationship with OCB. PsyCap and grit moderate the relationship between both JI dimensions and OCB.
Practical implications
Managers can alleviate JI in the workplace by promoting PsyCap and grit among employees, both of which will sustain and promote OCB, even during difficult times.
Originality/value
This study bridges the gap in the literature regarding the impact of JI on employees’ OCB during the pandemic. This study also adds to the limited number of studies exploring personal resources as potential moderators between JI and organization citizenship behavior.
Keywords
Acknowledgements
Funding: This study was completed under the Masters of Science in Human Resources Management program of the Lebanese American University. No funding was provided for this research.
Ethical compliance: All processes of this study were performed in compliance with the ethical standards of the Institutional Review Board (IRB) committee.
Citation
Farroukh, N., Canaan Messarra, L. and Yunis, M. (2023), "The perception of job insecurity and organizational citizenship behavior during COVID-19: the moderating roles of positive psychological capital and grit", Journal of Asia Business Studies, Vol. 17 No. 6, pp. 1069-1087. https://doi.org/10.1108/JABS-05-2022-0176
Publisher
:Emerald Publishing Limited
Copyright © 2023, Emerald Publishing Limited