Effect of employees' CSR perceptions on affective commitment: exploring multiple mediation mechanisms
Journal of Economic and Administrative Sciences
ISSN: 1026-4116
Article publication date: 26 January 2023
Abstract
Purpose
This study aims to empirically examine how corporate social responsibility (CSR) facilitates the employee's affective commitment in the hospitality sector.
Design/methodology/approach
A total of 408 questionnaires were distributed among the employees of the selected 13 hotels in Delhi-National capital region (NCR). Structural equation modeling (SEM) was employed to test the proposed hypotheses.
Findings
The study results confirm that CSR has a positive influence on the employees' affective commitment. Further, this study demonstrates that CSR facilitates work meaningfulness and trust among employees and consequently enhances employees' commitment.
Originality/value
This study enhances the understanding of the CSR-affective commitment link in the hospitality sector. This will add a new perspective to the literature, especially in the context of micro-foundation factors of “work meaningfulness” and “organizational trust.”
Keywords
Acknowledgements
The authors know of no conflict of interest associated with this publication, and there has been no significant financial support for this work that could have influenced its outcome. As the Corresponding Author, I confirm that the manuscript has been read and approved for submission by all the named authors.
Citation
Maqbool, S. and Nazir, N.A. (2023), "Effect of employees' CSR perceptions on affective commitment: exploring multiple mediation mechanisms", Journal of Economic and Administrative Sciences, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JEAS-08-2022-0191
Publisher
:Emerald Publishing Limited
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