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Serious gaming as a method for changing stakeholders’ perspectives on integrated care

Kei Long Cheung (Department of Health Services Research, School for Public Health and Primary Care (CAPHRI), Maastricht University, Maastricht, The Netherlands)
Eveline Stevens (Department of Health Services Research, School for Public Health and Primary Care (CAPHRI), Maastricht University, Maastricht, The Netherlands)
Silvia M.A.A. Evers (Department of Health Services Research, School for Public Health and Primary Care (CAPHRI), Maastricht University, Maastricht, The Netherlands)
Mickael Hiligsmann (Department of Health Services Research, School for Public Health and Primary Care (CAPHRI), Maastricht University, Maastricht, The Netherlands)

Journal of Integrated Care

ISSN: 1476-9018

Article publication date: 11 January 2018

Issue publication date: 7 February 2018

99

Abstract

Purpose

Serious gaming provides opportunities to harmonize the views of stakeholders regarding integrated care. In order to provide first insights on the effects and stakeholders’ satisfaction of serious gaming, the purpose of this paper is to explore what effects serious gaming has on the perceptions of different stakeholders regarding integrated care, and to evaluate a trial case of serious gaming on integrated care.

Design/methodology/approach

A pre- and post-test design was used, with two questionnaires. The first questionnaire focused on integrated care, based on the integrated change model, and was given to participants twice, once before and once after the serious game “Long Life Lab” was completed, to assess changes in perception. The second questionnaire focused on the evaluation of serious gaming, and was given to the participants only after the serious game.

Findings

With nine participants, the results yielded no statistical effects with the exception of three salient beliefs. Despite the small sample, differences in specific beliefs were found for knowledge, attitude and self-efficacy. Furthermore, the game was positively evaluated, but participants indicated that there is room for improvement.

Originality/value

Participants have positive beliefs toward the use of serious gaming as a tool for changing stakeholders’ perspectives on integrated care. Further studies in greater sample size are needed to confirm the potential value of serious gaming to improve integrated care.

Keywords

Acknowledgements

ES, KLC and MH designed and planned the study. ES collected and analyzed data, and produced the first draft of the manuscript. ES and KLC interpreted the findings. Different versions of the manuscript were reviewed and conceptualized by all the authors. KLC produced the final manuscript, which all the authors have read and approved. No funding has been received for the conduct of this study and/or preparation of this manuscript. All the authors declare that they have no competing interests. Both authors (Kei Long and Eveline) contributed equally to the paper.

Citation

Cheung, K.L., Stevens, E., Evers, S.M.A.A. and Hiligsmann, M. (2018), "Serious gaming as a method for changing stakeholders’ perspectives on integrated care", Journal of Integrated Care, Vol. 26 No. 1, pp. 54-64. https://doi.org/10.1108/JICA-10-2017-0035

Publisher

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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