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Fooling ourselves and others: confirmation bias and the trustworthiness of qualitative research – Part 1 (the threats)

Brendan McSweeney (School of Business and Management, Royal Holloway University of London, Egham, UK)

Journal of Organizational Change Management

ISSN: 0953-4814

Article publication date: 1 July 2021

Issue publication date: 20 September 2021

4045

Abstract

Purpose

To describe the implicit epistemic flaw of “confirmation bias” and to illustrate and evaluate the threats to qualitative research trustworthiness from that bias.

Design/methodology/approach

The article overviews evidence and analysis from a wide range of disciplines. The adverse effect of three varieties of confirmation bias is described in some detail in illustrative examples.

Findings

It is argued that the threats from the bias go to the heart of the research. A subsequent article summarizes and critiques counter-arguments.

Practical implications

Discussions and illustrations of varieties of confirmation bias can increase awareness of the unwitting bias and reduce its influence.

Social implications

The bias not only threatens the trustworthiness of academic and other professional research but also underpins much ideological extremism, the effectiveness of post-truth politics and inter- and intra-group conflict. These are directly discussed in the article.

Originality/value

The article extends and enriches descriptions of threats to the trustworthiness of qualitative from confirmation bias. Such threats are inadequately recognized in many qualitative research arenas. It identifies a previously unrecognized variety of confirmation bias: hollow citations.

Keywords

Acknowledgements

Comments from Alan Bradshaw, David Collins, Barbara Czarniawska and two anonymous referees are gratefully acknowledged. The author especially thanks Sheila Duncan and Dennis Tourish for their encouragement and the detailed observations.

Citation

McSweeney, B. (2021), "Fooling ourselves and others: confirmation bias and the trustworthiness of qualitative research – Part 1 (the threats)", Journal of Organizational Change Management, Vol. 34 No. 5, pp. 1063-1075. https://doi.org/10.1108/JOCM-04-2021-0117

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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