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Fooling ourselves and others: confirmation bias and the trustworthiness of qualitative research – Part 2 (cross-examining the dismissals)

Brendan McSweeney (School of Business and Management, Royal Holloway University of London, Egham, UK )

Journal of Organizational Change Management

ISSN: 0953-4814

Article publication date: 16 August 2021

Issue publication date: 20 September 2021

1015

Abstract

Purpose

The purpose of this paper is to describe and critique ways in which the threats from confirmation bias have been rejected.

Design/methodology/approach

Dismissals of the existence of, or threats from, confirmation bias are identified from a review of literature across a very wide range of disciplines. The dismissals are robustly examined.

Findings

The dismissals are categorised as: (1) radical scepticism (2) consequentialism: and (3) denial. Each type of dismissal, it is argued, is flawed.

Originality/value

The three-fold structuring of confirmation bias dismissal is novel. In addition to drawing from organisation, management and wider social science literature, the article also uses arguments and examples from the creative arts.

Keywords

Acknowledgements

Comments from Alan Bradshaw, David Collins, Barbara Czarniawska, participants in a seminar organized by CHRONOS (Centre for Critical and Historical Research on Organization and Society, Royal Holloway, University of London), and two anonymous referees are gratefully acknowledged. The author especially thanks Sheila Duncan for her encouragement and the detailed observations.

Citation

McSweeney, B. (2021), "Fooling ourselves and others: confirmation bias and the trustworthiness of qualitative research – Part 2 (cross-examining the dismissals)", Journal of Organizational Change Management, Vol. 34 No. 5, pp. 841-859. https://doi.org/10.1108/JOCM-04-2021-0118

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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