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Linking online voice to workplace cyberbullying: roles of job strain and moral efficacy

Mingshu Lyu (School of Management, Harbin Institute of Technology, Harbin, China)
Baiqing Sun (School of Management, Harbin Institute of Technology, Harbin, China)
Zhenduo Zhang (School of Economics and Management, Dalian University of Technology, Dalian, China)

Kybernetes

ISSN: 0368-492X

Article publication date: 19 January 2022

Issue publication date: 5 May 2023

413

Abstract

Purpose

With the spread of information communication technologies (ICTs) at work, online voice has become an emerging form of employee voice. Online voice is a double-edged behavior for organizations and employees. The purpose of this paper is to examine a model in which online voice is positively correlated with workplace cyberbullying and to examine the moderating role of chronic job strain and moral efficacy on that correlation.

Design/methodology/approach

A total of 760 cases from 152 full-time Chinese workers in public sector employment were collected through the experience sampling method.

Findings

The results showed that online voice is positively correlated with workplace cyberbullying on a daily basis. Chronic job strain amplifies this relationship, while moral efficacy buffers it. Furthermore, the amplifying effect of chronic job strain is mediated by a lack of moral efficacy.

Originality/value

This research has implications for understanding the boundary conditions of the relationship between online voice and workplace cyberbullying.

Keywords

Acknowledgements

This research was supported by the National Natural Science Foundation of China (Grants No. 71774042).

Ethics approval statement: I would like to declare on behalf of my coauthors that the work described was original research that has not been published previously and not under consideration for publication elsewhere, in whole or in part. All the authors listed have approved the manuscript that is enclosed.

Data availability statements: The datasets generated during and/or analyzed during the current study are available from the corresponding author on reasonable request.

Conflict of interest: The authors have declared that no conflict of interest exists.

Citation

Lyu, M., Sun, B. and Zhang, Z. (2023), "Linking online voice to workplace cyberbullying: roles of job strain and moral efficacy", Kybernetes, Vol. 52 No. 5, pp. 1778-1794. https://doi.org/10.1108/K-03-2021-0246

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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