Access services statistics: showing our story through LibInsight

Abstract

Purpose

The purpose of this paper is to evaluate the Springshare tool LibInsight, and describe the ways it was implemented at the R. Barbara Gitenstein Library at The College of New Jersey.

Design/methodology/approach

Going beyond traditional data collection, LibInsight allows the library to blend and analyze library data in a single dashboard. It enables decision-makers to see analytics presented visually, identify new patterns and quickly address problems or opportunities. LibInsight can visualize, evaluate and assess library services and collections and compare them both internally and against industry standards.

Findings

Historical data for data sets ranging from gate counts and circulation were uploaded into LibInsight. In addition, custom data sets were created and new data, such as patron activity at the circulation desk, was collected.

Originality/value

This is a review of the product, LibInsight, and data sets kept in access services.

Citation

Sewell, B.B. and Cowell, A. (2020), "Access services statistics: showing our story through LibInsight", Library Hi Tech News, Vol. 37 No. 5, pp. 17-20. https://doi.org/10.1108/LHTN-02-2020-0013