Adopting green and sustainable practices in the hotel industry operations- an analysis of critical performance indicators for improved environmental quality
Management of Environmental Quality
ISSN: 1477-7835
Article publication date: 6 July 2022
Issue publication date: 17 May 2023
Abstract
Purpose
This study aims to address the adoption issues of green and sustainable practices in the hotel industry. The study identifies critical performance indicators (CPIs) and utilizes Hotel Carbon Management Initiative (HCMI) framework to prioritize CPIs for achieving a robust adoption framework for green and sustainable practices.
Design/methodology/approach
The hotel industry is driven by changing ecological degradation, and it is necessary to achieve feasible development goals. This research article formulates the CPIs derived from HCMI and decision-making model is created using the Analytic Hierarchy Process (AHP).
Findings
In this research, CPIs of HCMI are considered and aim to formulate five major CPIs of HCMI, namely air pollution, energy efficiency, water conservation, noise pollution and waste management. The study identifies the need for better control and sustainable growth in the Indian hotel industry with minimum carbon emissions coupled with the green approach adoption.
Research limitations/implications
The CPIs work on minimization of risks and maximizing optimality of return on investment. The development of the hotel industry will be improved and immensely welcomed by capping the carbon emission with the green initiatives. This research is limited as urban hotels are surveyed in this study.
Originality/value
This work makes a valid argument to establish HCMI as a model initiative for environment quality improvement and further extension of other activities in the hospitality sector and scale-up sustainable practices for future-ready circular economies.
Keywords
Acknowledgements
The authors would like to thank respondents, hotel staff and industry experts (names are confidential) for the assistance, help and insights provided during the study. This research received no specific grant from any funding agency in the public, commercial or not-for-profit sectors.
Data Availability Statement (DAS): Data sharing does not apply to this article due to privacy and ethical concerns, neither the data of industry expert nor its source can be made available to the public.
No conflict of interest to report.
Citation
Prakash, S., Sharma, V.P., Singh, R., Vijayvargy, L. and Nilaish (2023), "Adopting green and sustainable practices in the hotel industry operations- an analysis of critical performance indicators for improved environmental quality", Management of Environmental Quality, Vol. 34 No. 4, pp. 1057-1076. https://doi.org/10.1108/MEQ-03-2022-0090
Publisher
:Emerald Publishing Limited
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