Work interrupted: a closer look at work boundary permeability
Abstract
Purpose
Given the prevalence of work interrupted by home-related matters, this paper aims to increase knowledge of the antecedents of work boundary permeability by investigating both individual and situational factors; and to better understand the consequences of work boundary permeability by examining both negative and positive effects using a finer-grained measure.
Design/methodology/approach
Data were obtained using two surveys from 308 full-time employees from an information technology firm in the Midwestern USA. Structural equation modeling was used to test hypotheses.
Findings
Individual differences in segmentation preferences (whether one prefers to keep work and home separated or integrated) and situational factors such as workload and home demands were found to predict work boundary permeability. Further, the results showed that maintaining a highly permeable work boundary may be detrimental rather than beneficial. High work boundary permeability led to greater time- and strain-based home-to-work conflict, but not to affective and instrumental positive spillover.
Originality/value
Unlike much previous work–home research focusing on how work intrudes on time outside of work, this study focuses exclusively on how the work domain is affected by intrusions from the home domain. The findings deepen the knowledge about today’s workplace that is subject to continual interruptions and spillover from home-related matters.
Keywords
Acknowledgements
The authors express their gratitude to Suzanne Masterson and Stacie Furst-Holloway for their helpful comments on an earlier version of this manuscript. Data used for this study are from the first author’s doctoral dissertation at the University of Cincinnati. The authors also thank their research participants and the sponsoring organization for granting them access to collect data.
Citation
Kim, S. and Hollensbe, E. (2017), "Work interrupted: a closer look at work boundary permeability", Management Research Review, Vol. 40 No. 12, pp. 1280-1297. https://doi.org/10.1108/MRR-02-2017-0025
Publisher
:Emerald Publishing Limited
Copyright © 2017, Emerald Publishing Limited