The velocity of verbiage: speed as an element in serving academic library students
Abstract
Purpose
The purpose of this paper is to comment on the enhanced expectation by academic library students who require increased speed of reference and research support, where limited time and increasing distractions are a constant concern.
Design/methodology/approach
Literature review and commentary on this topic that has been addressed by professionals, researchers and practitioners.
Findings
The speed of access and delivery of information stand as dual support pillars in today’s academic on-ground and digitally driven library setting. The librarian must surely be cognizant of many a customer’s expectation that “instant gratification takes too long”.
Originality/value
The value in addressing this issue is to suggest that, while there is an expectation that students will always receive a successful outcome in their reference or research interaction with an academic librarian, students must likewise recognize that quality must not be sacrificed in favor of speed.
Keywords
Acknowledgements
Declaration: I declare that there is no potential conflict of interest in the research.
Citation
Massis, B. (2015), "The velocity of verbiage: speed as an element in serving academic library students", New Library World, Vol. 116 No. 5/6, pp. 336-339. https://doi.org/10.1108/NLW-10-2014-0128
Publisher
:Emerald Group Publishing Limited
Copyright © 2015, Emerald Group Publishing Limited