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Deflating power imbalance through personal identity enhancement

Shreya Mishra (Centre for Research Studies, Birla Institute of Management Technology, Noida, India)
Manosi Chaudhuri (HR/OB, Birla Institute of Management Technology, Noida, India)
Ajoy Kumar Dey (Decision Sciences, Birla Institute of Management Technology, Noida, India)

Qualitative Research in Organizations and Management

ISSN: 1746-5648

Article publication date: 16 November 2020

Issue publication date: 23 February 2021

588

Abstract

Purpose

The purpose of the paper is to identify how the intersection of power, context, subjectivity and directionality makes it possible for the targets of workplace bullying to deflate power imbalance between them and the perpetrators.

Design/methodology/approach

The paper is based on nine in-depth interviews with self-reported targets from different public sector organizations in India. The targets were purposively selected keeping in mind that they made deliberate attempts to counter bullying. Constructivist grounded theory approach was used to analyze the data.

Findings

Six themes emerged as sources of power imbalance and eight themes as the way of deflating power imbalance. The core category that emerged was “enhancing personal identity”, which was the underlying phenomenon leading to deflation of power imbalance, through the intersection of power, context, subjectivity and directionality.

Research limitations/implications

The study indicates that power, context, subjectivity and directionality of bullying help the targets to identify effective strategies of deflating power imbalance. In the process, the targets indulge in personal identity enhancement. It further reinforces the understanding that power does not remain static and may shift from the perpetrator to the target of bullying.

Practical implications

The study provides various tactics that targets can use to counter workplace bullying. It implies that targets need not always leave the organization or succumb to the situation in order to deal with bullying. It encourages the targets of bullying and those who deal with bullying targets to indulge in personal identity enhancement through problem-focused strategies of tackling workplace bullying.

Originality/value

It also furthers our understanding of workplace bullying from the point of intersection of the four aspects of the phenomenon – power, context, subjectivity and directionality – which allows the targets of bullying to enhance their personal identity.

Keywords

Acknowledgements

This paper is a substantially revised and expanded version of a paper titled “Understanding Workplace Bullying Through Multidimensional Power Disparities” presented at International Conference of Management Cases, Greater Noida, 29–30th November, 2018.

Citation

Mishra, S., Chaudhuri, M. and Dey, A.K. (2021), "Deflating power imbalance through personal identity enhancement", Qualitative Research in Organizations and Management, Vol. 16 No. 1, pp. 98-126. https://doi.org/10.1108/QROM-03-2020-1902

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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