Hard/heart worker: work intensification in purpose-driven organizations

Abstract

Purpose

The paper seeks to illuminate the intersection between doing greater good in the world and the self-disciplining that comes along with it. The paper raises a discussion on how purpose-driven organizations with a sustainability focus should be concerned about internal social sustainability in order to maintain consistency between external purpose and internal well-being of employees.

Design/methodology/approach

This article investigates the interrelations between purpose-driven organizations' quest for social sustainability and internal work conditions exemplified through experiences with work intensification. A governmentality studies approach is applied to investigate how employees' perceptions of doing greater good in the world also become a productive self-disciplining strategy that potentially increases work intensification and simultaneously result in an instrumentalization of working for greater sustainability.

Findings

Working with an organizational sustainability purpose can, in some situations, create dilemmas that may decrease employee well-being as it demands continuous negotiation of boundaries between paid work and free time, meaningfulness and work devotion, self-management and work intensification.

Originality/value

The paper raises a discussion on how purpose-driven organizations with a sustainability focus should be concerned about internal (social) sustainability in order to maintain consistency between external purpose and internal well-being of employees.

Citation

Dupret, K. and Pultz, S. (2021), "Hard/heart worker: work intensification in purpose-driven organizations", Qualitative Research in Organizations and Management, Vol. 16 No. 3/4, pp. 488-508. https://doi.org/10.1108/QROM-07-2020-1989