Managing records and archives in a Hong Kong school: a case study
ISSN: 0956-5698
Article publication date: 18 May 2018
Issue publication date: 6 August 2018
Abstract
Purpose
This study aims to explore the principles and practices for managing records with the lens of functional analysis and knowledge management by using a case study that focuses on the experience of implementing records management at a public high school in Hong Kong.
Design/methodology/approach
A single case study is chosen as the research method for this paper. A series of qualitative interviews and documentary analysis were used to collect and triangulate the qualitative data.
Findings
The results show that the case school adopted a hybrid top-down and bottom-up approach to record management, facilitate decision-making and manage knowledge. The school adopted the taxonomy provided by the quality assurance framework as the functional classification in a digital archive in the records management system.
Practical implications
This study provides a set of taxonomy and a hybrid top-down and bottom-up approach to schools for ensuring that accurate information of all school activities is kept and can facilitate an effective and evidence-based, decision-making process.
Social implications
Identifying taxonomy and management practices for effective documentation in public schools can support planning, assist with organising the continuity of improvement plans and increase reporting and accountability to society.
Originality/value
This study offers a taxonomy and management approach to the literature of records management and the practices for promoting and improving records management in school.
Keywords
Citation
Cheng, E.C.K. (2018), "Managing records and archives in a Hong Kong school: a case study", Records Management Journal, Vol. 28 No. 2, pp. 204-216. https://doi.org/10.1108/RMJ-02-2017-0004
Publisher
:Emerald Publishing Limited
Copyright © 2018, Emerald Publishing Limited