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Records management practices: are all its factors associated with administrative staff performance in chartered private universities in Uganda?

Assumpta Barigye (Department of Information and Computer Technology, School of Business Administration, Nkumba University, Entebbe, Uganda)
Francis Kasekende (School of Business Administration, Nkumba University, Entebbe, Uganda and Business School, Makerere University, Kampala, Uganda)
Richard Mwirumubi (School of Business Administration, Nkumba University, Entebbe, Uganda)

Records Management Journal

ISSN: 0956-5698

Article publication date: 21 July 2022

Issue publication date: 30 November 2022

1089

Abstract

Purpose

This paper aims to examine the influence of records management practices on staff performance among administrative staff in private universities in Uganda.

Design/methodology/approach

Using surveys, this study took a cross-sectional descriptive and analytical design. Out of a population of 177, the study targeted a sample size of 123 respondents. Using proportionate random sampling, data were obtained from 104 usable questionnaires. The researchers applied Statistical Package for Social Scientists (SPSS) to test all the four hypotheses. The results are presented in terms of hierarchical regression analysis models.

Findings

Records creation, records maintenance and records disposal are significant predictors of administrative staff performance in chartered private universities in Uganda.

Practical implications

This study is relevant to heads of private universities, as it will guide them to set up and implement records management policies and practices, which are relevant for improving staff performance at work. They will be able to closely adhere to efforts that imply appropriate management of records to promote decision-making, cost reduction and information processing. Private university owners could appraise university management based on whether they can successfully execute records management-related policies and procedures for staff performance.

Originality/value

This study demonstrates that the application of proper records management practices translates into increased administrative staff performance in terms of efficiency and effectiveness within the workplace.

Keywords

Acknowledgements

This article is an extract from a PhD study. The PhD study was supported by the Nkumba University Council as part of staff capacity development that allowed the lead researcher to undertake her PhD study free without paying tuition. The authors are grateful to the editor and anonymous reviewers of this journal for their productive comments to develop the paper.

Citation

Barigye, A., Kasekende, F. and Mwirumubi, R. (2022), "Records management practices: are all its factors associated with administrative staff performance in chartered private universities in Uganda?", Records Management Journal, Vol. 32 No. 3, pp. 231-248. https://doi.org/10.1108/RMJ-05-2021-0023

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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