Entrepreneurship resources in US public libraries: website analysis

Abstract

Purpose

This paper aims to explore the entrepreneurship resources patrons can discover and/or access on the web pages of the largest 46 US public libraries to assess the strength of public libraries’ current support to their entrepreneur-patrons, and where, and by what means, public libraries may wish to expand, or further promote, their support.

Design/methodology/approach

The author completed a website analysis of the largest 46 US public libraries, as defined by the criteria in the ALA publication The Nation’s Largest Public Libraries. Website analysis was completed via a standardized checklist assessment of each library website.

Findings

Public libraries often have print and electronic resources, meeting spaces and programming that could be of use to entrepreneur-patrons, but these resources are sometimes difficult to discover on library websites. Libraries have strong partnering relationships with other government and nonprofit organizations, but they may wish to expand these partnerships further.

Practical implications

Public libraries in the US often have multiple support services to offer entrepreneur-patrons. However, if libraries would like to reach entrepreneur-patrons beyond their walls, as well as within them, they may wish to consider further refining the resources both accessible via their website and promoted on it.

Originality/value

While there are research articles exploring how both academic and public libraries support entrepreneur-patrons, as yet, there has been no in-depth research into how public libraries support their entrepreneur-patrons through not only their in-library offerings but also the materials highlighted and/or available via their website. This research addresses this gap in the literature.

Citation

Faulkner, A.E. (2018), "Entrepreneurship resources in US public libraries: website analysis", Reference Services Review, Vol. 46 No. 1, pp. 69-90. https://doi.org/10.1108/RSR-07-2017-0025