Sustainability and impact of microfinance institutions: A case study of ACCION San Diego

Abstract

Microfinance is an effective tool for poverty alleviation. The sustainability of microfinance institutions is essential to create desired social impact. The chapter provides insight into how microfinance organizations create sustainable value, using a case study of ACCION San Diego (ACCION SD). The evolution of and progress of ACCION SD is studied through the lens of Appreciative Intelligence framework. A conceptual framework of the appreciative approach to sustainable microfinance is developed and applied to ACCION SD, describing sustaining cycles of success. ACCION SD emerges as an organization with a vision of possibilities, continuously reframing and expanding what is successful. The Appreciative Intelligence of its leadership and innovative programs has led to competitive advantage and sustainable value. The Appreciative Intelligence of its clients reinforces ACCION SD's sustainability. The case study shows that building upon positive possibilities and ability to reframe are important success factors for both clients and microfinance organizations.

Citation

Doshi, K. (2010), "Sustainability and impact of microfinance institutions: A case study of ACCION San Diego", Thatchenkery, T., Cooperrider, D.L. and Avital, M. (Ed.) Positive Design and Appreciative Construction: From Sustainable Development to Sustainable Value (Advances in Appreciative Inquiry, Vol. 3), Emerald Group Publishing Limited, Leeds, pp. 275-295. https://doi.org/10.1108/S1475-9152(2010)0000003019