Accessibility

, 29–30, 90

Advanced Driver Assistance Systems (ADASs)

, 87

Affective trust

, 211

Africa

, 28

IT solutions for sustainable transportation in

, 85–88

status of digital transportation in

, 83–85

transportation in

, 83

Algerian economy

digital technology in Algerian economic activities

, 128–129

digitalisation

, 133–136

effects of digital technology on economic activity of countries

, 129–133

Algorithm parameter setting

, 55–56

Applicability

, 32, 55

Artificial Intelligence (AI)

, 2, 9–10, 28, 48, 113, 142, 175–176, 234

AI-based collaborative learning platforms

, 38–39

AI-enabled technology enablers

, 10

artefact creation methodology

, 37–38

company attributes

, 11–14

company strategy

, 14–15

conceptual framework

, 40–41

consumer attributes

, 17–19

curricula

, 36–37

dimensions

, 235

dynamics

, 3

economic challenge

, 33–34

in education

, 29–30

effectiveness in SME’S growth and enhancement

, 179–180

human facility concerns

, 31–33

implications for theory and practice

, 41

institutional capacity

, 34–35

policy for education

, 35–36

practical contributions

, 22

problem

, 30–35

proposed model for

, 11–21

rule-based systems

, 16–17

technology acceptance and user gratification

, 20–21

theoretical contributions

, 22

tracking learners’ opinions with NLP techniques

, 39

Artisanal cluster

conceptual model

, 211–212

diffusion of innovation in

, 209–212

notions

, 209–210

technological change

, 210–211

Automated traffic control

, 82

Automated Transport Systems (ATSs)

, 85

Automatically

, 14, 166–167

Automation

, 84–85, 87, 114, 129, 131, 133, 182

Autonomous cars

, 82

Availability, Location, Accessibility, Relatability and Actionability model (ALARA model)

, 106

Bankruptcy

, 113

Batna jewellery cluster

, 208

Big data

, 142

Blockchain

, 28

technologies

, 113

Blue-green

, 152, 157–158, 176–177, 182, 194

Brand experience

, 66–68

Bus Rapid Transit system (BRT system)

, 84

Business

, 2–3, 194

analytics

, 181

ecosystem

, 49

Business intelligence (BI)

, 181

and to affect SME’S enhancement in digital world

, 181–194

in today’s business

, 181

Business-to-business

, 91, 209, 217

Business-to-consumer

, 132–133

Capabilities

, 29–30, 33, 35, 87, 158, 161, 210–211, 234

Central banks

, 96

Chromic materials

, 50

Clothing order size

, 55–56

Cloud Computing

, 28

Co-creation

, 37–38, 40–41

Cognitive confidence

, 211

Cognitive perception of AI

, 33

Collaborative learning

, 38

Collectivism

, 208, 212, 215–216

Commercialisation

, 197

Company attributes

, 11–14

Company strategy

, 14–15

Competitiveness

, 52–53, 112–113, 127–128, 207–208, 212, 224

Computer vision

, 175–176

Connection quality

, 119

Connectivity

, 81–85, 87–88, 115

Constant Upgrade

, 18

Consumer analytics and role of technology

, 14

Conversational interfaces

, 15

Cooperative adaptive cruise control (C-ACC)

, 84–85

Cooperative automated transport (CCAM)

, 84–85

Cooperative intelligent transport systems (C-ITS)

, 84–85

Corporate social responsibility (CSR)

, 151

COVID-19

, 111–112, 222

consequences caused by covid-19/post-covid-19 era

, 194–195

crisis

, 128

pandemic

, 28, 95–97, 113

Craft cluster

, 208, 210

analysis and results

, 215–217

research methodology

, 213–214

Credit-risk

, 174

Cultural challenge

, 31–32

Culture

, 31–32

Cyber-physical systems

, 142

Data curation policy issue

, 34

Data privacy and security

, 36

Data-centric technology

, 34

Data-driven technology

, 34, 84–85

Decarbonisation, decentralisation and digitalisation revolutions (D3 revolutions)

, 177

Decentralisation

, 177

Decision-makers

, 156–157, 178, 181, 235

Deep

, 30, 35

Deep learning through artificial intelligence and gamification

, 14–15

Deepening

, 35, 41

Design science

, 38

Developing countries

, 82

Diaplex®

, 50

Digital business, common elements of

, 162

Digital culture

, 227

Digital era

, 1–3, 81–82, 233–234

Digital innovations

, 91

Digital policy strategies issue

, 34

Digital security

, 234

Digital skills

, 227

Digital strategy

, 227

Digital technologies

, 112–113, 221–222

in Algerian economic activities

, 128–129

data processing and analysis

, 115

descriptive statistics

, 119

interdependences between variables

, 119

literature review and hypotheses

, 113–115

methodology

, 115–119

model specification

, 117–119

policy implications

, 119–121

questionnaire development

, 115

research method and sample

, 115

risks

, 133

variables

, 115–117

Digital transformation

, 221–222, 233–234

benefits

, 224

challenges

, 225

literature review

, 222–225

methodology

, 225–226

results

, 226–229

types

, 224–225

Digital transportation status in Africa

, 83–85

Digital-Savvy

, 17–18

Digitalisation

of Algerian economy

, 128, 133, 136

common elements of

, 162

index

, 177

in small and medium-sized enterprises

, 163

Digitally-driven

, 104

Digitisation

, 154, 222–223, 235

of road freight transport

, 87–88

Doost Cultural Theory (DCT)

, 142, 195, 197, 199

E-commerce

, 12, 15, 49, 134, 208

E-commerce Index

, 135

E-counselling

, 39

E-payment

, 134

Eastern Europe, the Middle East and Africa (EMEA)

, 48

Easy-to-use

, 178

Economic development

, 127

Economic sustainability

, 143

Ecosystems

, 48–49, 151, 195, 202–203

business

, 49

perspective

, 49

Edited book

, 4, 234

Education

, 28

artificial intelligence in

, 29–30

Education 5.0

, 175–176

Educational technologies

, 175–176

Electronic toll collection (ETC)

, 86

Emerging markets

, 9–10

proposed model for artificial intelligence and gamification

, 11–21

theoretical underpinning

, 10–11

Empathy marketing

, 20

Engagement

, 21

Enterprises

, 2, 51, 58, 112, 116, 175–176

Entrepreneurship

, 48, 166, 174

European banks

, 96

Experience

, 21

Face-to-face learning

, 28

Fifth wave theory

, 142, 157, 169, 175, 179, 182, 194

Financial innovation

, 174

Financial services

, 96–97

Fintech futures

, 88–89

First Wave

, 181

Fourth industrial revolution (4IR)

, 28

Fourth Wave

, 182

Future concerns

, 176–177

Future-oriented questions and objectives

, 141–142

Fuzzy logic

, 175–176

Gamification

, 9–10

company attributes

, 11–14

company strategy

, 14–15

consumer attributes

, 17–19

inclusion of self-aware AI and

, 15–16

practical contributions

, 22

proposed model for

, 11–21

rule-based systems

, 16–17

technology acceptance and user gratification

, 20–21

theoretical contributions

, 22

Gamification-driven interactions

, 10–11, 17

Geospatial Information systems (GISs)

, 87

Global Connectivity Index (GCI)

, 135

Global Innovation Index (GII)

, 135

Good Corporate Governance (GCG)

, 151

Government support

, 115

Green Light Optimised Speed Advisory (GLOSA)

, 84–85

HEI–SME cooperation model

, 197–201

Heterotrait-Monotrait (HTMT)

, 73

Hevenarian cycle

, 38

High street banks

, 98

High-capacity buses

, 83

Human resources (HR)

, 142

competencies

, 153–157

development

, 156

Human-centric services

, 11–12

Human-computer interaction (HCI)

, 49

assignment results of human-computer interactive customer trust model

, 58–59

Human-computer interactive customer trust model

, 55

Hybrid SMEs/SME 5. 0/Tomorrow’s SMEs

, 191–194

Hyper-networking

, 142

i-Sustainability Plus theory

, 142, 186

ICT Development Index (IDI)

, 134–135

Impulsive tendencies

, 18

Individualism

, 208, 212, 215–216

Industry 4.0

, 142

Industry 5.0

, 142

Industry-business-network

, 164

Information and communication technology (ICT)

, 48, 127

Information management systems

, 2

Information technology (IT)

, 1–3, 19, 29, 81–82, 235

challenges

, 2

conceptual framework

, 88–90

opportunities and challenges in

, 82

solutions for sustainable transportation in Africa

, 85–88

strategic use

, 1–2

Information-sharing mechanism

, 52–53

Infrastructure

, 30, 33–34, 52, 82–83, 85, 88–89, 103–104, 194

Innovation

, 177, 207–208

Innovation-enabling policy and regulatory framework

, 151

Institutional AI agenda

, 34–35

Institutional capacity

, 34–35

Intelligent clothing ecosystem

, 51–53

Intelligent digital transportation systems

, 85–86

Intelligent Transport Systems (ITSs)

, 82, 85

International index

, 134–136

Internet

, 131–132

Internet of Energy (IoE)

, 142

IoE-education

, 153–157

Internet of Things (IoT)

, 3–4, 28, 113, 142, 175–176, 223

Internet-driven banking services

, 98

IoT-Business (IoB)

, 183–186

Klout (website)

, 234

Knowledge, technology, and business model (KTB model)

, 154–155, 183, 186

Knowledge deficit

, 32

Knowledge-based workers

, 33, 48, 134

Labour market, effects of digital technology on

, 130–131

Lack of technical skills/competencies

, 148

Lagos Metropolitan Area Transport Authority (LAMATA)

, 89

Leadership

, 38, 163–165, 203–204

Likert scale

, 55

Live process

, 16

Liveability

, 177–179

Location-Based Services (LBS)

, 87

Logarithms

, 72

Luxury purchase behaviour

, 66

brand experience and

, 67–68

conceptual framework

, 71

data analysis

, 72

demographics

, 72

literature review

, 67–71

materialism and

, 69–70

measurement model assessment

, 72–74

method and data presentation

, 72–75

narcissism and

, 68–69

structural model

, 74–75

TPB model

, 71

Machine learning (ML)

, 142, 175–176

Machines

, 37, 48, 54, 179–180

Management

, 2, 52, 164–165, 235

Mapping the future

, 169

Materialism

, 66–67, 69–70

Micro-grid

, 170

Mobility as a service (MaaS)

, 84–85

Multi-dimensional concept

, 188

Narcissism

, 66–69

Narcissistic economy

, 67

National Health Service (NHS)

, 100

Natural language processing (NLP)

, 39

tracking learners’ opinions with NLP techniques

, 39

NatWest

, 100

Neobanks

, 96–98

Netnography

, 98–99

Networked Readiness Index (NRI)

, 133–134

Neural networks

, 175–176

Nine pillars of sustainable governance model (9PSG model)

, 142, 153

Online buying intentions

, 66

mediating role

, 70–71

Optimal order scheduling scheme

, 56–58

Optimised standard genetic algorithm effectiveness for solving order size

, 56

Organisation for Economic Co-operation and Development (OECD)

, 34, 163

Oricalco®

, 50

Pandemic

, 28, 95–97, 113

PathPartner

, 19

Pattern mapping

, 17

Personified marketing

, 13

Personified recommendations

, 16–17

Phase-changing materials (PCM)

, 50

Platform business ecosystem

, 51

clothing order size and algorithm parameter setting

, 55–56

human-computer interactive customer trust model

, 55

intelligent clothing ecosystem

, 51–53

production scheduling model of clothing ecosystem based on AI algorithm

, 53–55

Pokemon Go

, 20

Probability techniques

, 113

Production scheduling model of clothing ecosystem based on AI algorithm

, 53–55

Profitability

, 112–113, 132, 134, 151, 163, 202–203

Quality of life

, 177–179

Relationship Management (RM)

, 96

Relationship marketing

, 97

Resilience

, 113

Responsibility

, 104, 178–179, 224

Risks

, 174

Rule-based systems

, 16–17

Science

, 49

Second Wave

, 182

Self-expansion

, 66

Self-organising logistics (SoL)

, 84–85

Service delivery

, 102–103

Service preparation

, 101–102

Service quality

, 83

Service update

, 99–101

Seven pillars of sustainability model (7PS model)

, 142–143, 169, 176

cultural

, 145–146

economic

, 147–148

educational

, 148–151

environmental

, 146

political

, 151–153

social

, 147

Severe acute respiratory syndrome (SARS)

, 111–112

Shape memory materials (SMMs)

, 50

Skill set capacity

, 32

Small and Medium-sized Enterprises (SMEs)

, 3, 112, 114, 141–142, 163, 169, 174–175

energy sector

, 143

global, smart, innovative and sustainable

, 163–164

7PS model

, 143–169

SME 4.0 to SME 5.0/hybrid SMEs/tomorrow’s SMEs

, 164–169

SME 5.0/hybrid SMEs/tomorrow’s SMEs

, 165–166

SMEs’ HR competencies

, 168–169

tomorrow’s SME challenges and shocks

, 166–167

Smart city solutions for Africa

, 86–87

Smart energy management

, 153–157

Smart mobility

, 82

Smart technologies for public transport planning

, 88

Smart textiles

, 50–51

SmartSkin™

, 50

Social capital

, 208, 210

Social Judgement Theory (SJT)

, 96

Social media

, 96–98

Software solution companies

, 19

Solution-driven

, 19

Spanish Influenza pandemic

, 112

Spontaneous decision

, 18–19

Stimulus, organism and response framework (SOR framework)

, 10

Strategic management of platform business ecosystem

, 49

assignment results of human-computer interactive customer trust model

, 58–59

effectiveness of optimised standard genetic algorithm for solving order size

, 56

literature

, 49–51

method

, 51–56

optimal order scheduling scheme

, 56–58

Strategic service differentiation

, 13

Structure equation modelling (SEM)

, 72

Sub-Saharan African countries (SSA countries)

, 29

Sustainability

, 143, 151–152, 157–158, 177–178

Sustainability compass

, 178–179

Sustainable

, 35, 143, 166, 175–176, 189

Sustainable education

, 28, 41

Sustainable transportation

, 83

Sustainably

, 178–179

Technical-technological level

, 142

Technological

, 36, 91, 153, 210–211

Technological innovates

, 81–82

Technological services

, 33–34

Technologically advanced consumer demographics

, 16

Technology

, 30, 49, 81–82, 176, 233–234

Technology acceptance model

, 10–11, 20–21

Thailand

, 67, 69, 75

Thematic analysis methodology

, 98–99

Theory of comprehensive everything

, 175, 179, 182, 194

Theory of Planned Behaviour model (TPB model)

, 71

Third Wave

, 182

3D SociEcoEnvironment SME model

, 142

Tomorrow age theory

, 175, 179, 182, 194

Total Relationship Marketing (TRM)

, 98

Transport tech start-ups

, 88–89

Transportation

, 82

in Africa

, 83

Tweets

, 99

Twitter

, 96

UK banks

, 96

literature review

, 97–98

methodology

, 98–99

results

, 99–103

United Nations Conference on Trade and Development (UNCTAD)

, 135

United Nations Industrial Development Organisation (UNIDO)

, 208

Unsustainability

, 152

User gratification

, 20–21

User-generated content (UGC)

, 97

Uses and gratification theory (UGT)

, 10–11

Value-oriented offerings

, 13–14

Vehicle-to-infrastructure communication (V2I communication)

, 85–86

Vehicle-to-vehicle safety (V2V safety)

, 85–86

Virtual reality technology

, 114

Voice assistants

, 15

Vulnerable road user protection (VRU protection)

, 84–85

Waves/ages

, 181–182

Web-based business

, 70–71

Western, educated, industrialised, rich and democratic societies (WEIRD societies)

, 82

World Economic Forum (WEF)

, 133

World Health Organization (WHO)

, 111–112