Can performance of modern virtual teams measure up to co-located teams?
ISSN: 1352-7592
Article publication date: 18 April 2022
Issue publication date: 4 May 2022
Abstract
Purpose
Global virtual teams are omnipresent entities within the majority of international companies. Ongoing research debate presents multiple open questions on the impact of virtuality. Especially whether virtual teams can be as effective as their co-located counterparts. This paper aims to address the performance aspects of fully and semi-virtual in comparison with co-located teams.
Design/methodology/approach
This paper presents quantitative research based on computer logged data sets tracking the behaviour of individuals in multiple virtual, semi-virtual and co-located teams. The analysis features a comparison of key performance indicators and evaluates teamwork results while putting the observations into the context of virtual organisational behaviour.
Findings
Findings based on a sample of 42,168 work items from 48 teams of various virtuality levels show that co-located teams still outperform the virtual ones despite technological advances. This comes as an important reminder and practical implication during times of rapid shift towards virtual work in recent years.
Originality/value
Drawn conclusions are valuable, mainly due to the nature of data set extraction (unbiased and error-free source) from a real business environment with a unique combination of various cross-cultural compositions. The sample includes teams from the same company working on similar tasks, allowing control for many factors limiting previously published papers on virtual team performance.
Keywords
Acknowledgements
Founding source: This paper is one of the research outputs of the project IGA VSE F3/23/2020 financially supported by Prague University of Economics and Business.
Conflicts of interest/Competing interests: The author has no relevant financial or non-financial interests to disclose besides the university funding listed above.
Availability of data and material: Mendeley Data – Global Virtual Teams dataset 2020 http://dx.doi.org/10.17632/txhgch5cw2.1.
Citation
Liska, R. (2022), "Can performance of modern virtual teams measure up to co-located teams?", Team Performance Management, Vol. 28 No. 3/4, pp. 205-222. https://doi.org/10.1108/TPM-12-2021-0092
Publisher
:Emerald Publishing Limited
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