Local stakeholders’ views about destination management: who are leading tourism development?

Abstract

Purpose

The purpose of the paper is to study how the local stakeholders of three different tourism destinations consider who is responsible for the development of a tourism destination (if identifiable) and why.

Design/methodology/approach

This study takes a multiple case study approach. Three different destinations are compared. A qualitative research method was chosen. The data are based on the interviews of tourism and wellbeing professionals (tourism entrepreneurs, experts and regional developers).

Findings

The interview results suggest that destination leadership seems to be context-dependent. Competition, co-operation and coopetition all occur in different forms in different regions. Various kinds of co-operation are distinguishable between stakeholders of case regions, and the level of leadership among actors varies in the regions; one region is strongly managed by marketing company, while on other the co-operative store chain is apparently dominant. The roles of local educational institutes also varied depending on the case area. In addition, some entry barriers were identified.

Research limitations/implications

The data were collected three to four years ago, so some changes in the areas and in the roles and relationships of diverse stakeholders may have occurred.

Practical implications

By identifying challenges faced in diverse regions diverse destination managers can identify challenges likely to occur at destinations with similar management structures.

Originality/value

The paper discusses the challenges and roles of diverse stakeholders in destination management by using empirical cases.

Citation

Tuohino, A. and Konu, H. (2014), "Local stakeholders’ views about destination management: who are leading tourism development?", Tourism Review, Vol. 69 No. 3, pp. 202-215. https://doi.org/10.1108/TR-06-2013-0033