Does feedback-seeking behavior trigger knowledge sharing at work: the role of gender

Abstract

Purpose

This study aims to test the relationship between feedback-seeking behavior (FSB) and knowledge sharing. The study also proposes the moderating role of gender in the relationship between FSB and knowledge sharing. In this study, the author draws on the social exchange theory to propose FSB as a driver of knowledge sharing. Ultimately, the study seeks to contribute to a better understanding of the role that FSB plays in triggering knowledge sharing and the ways in which gender can influence this dynamic.

Design/methodology/approach

A survey was conducted with 290 knowledge workers from the manufacturing and service sectors of India. FSB and knowledge sharing were assessed with a purposive sample (n = 290). The hypotheses were tested using confirmatory factor analysis (CFA), structural equation modeling (SEM) and multi-group moderation analysis.

Findings

The study found that FSB is positively related to knowledge sharing and gender moderates the relationship between FSB and knowledge sharing.

Originality/value

This study adds to the literature by investigating the potential interplay between FSB, knowledge sharing and gender. By uncovering the ways in which gender differences can impact FSB and knowledge sharing, this study provides valuable insights for organizations seeking to promote knowledge sharing and improve communication and collaboration among employees.

Citation

Farooq, R. (2023), "Does feedback-seeking behavior trigger knowledge sharing at work: the role of gender", VINE Journal of Information and Knowledge Management Systems, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/VJIKMS-03-2022-0079